What this notice covers
This notice covers the TekPlayer app for Android TV, including test builds. The website, website accounts, and experimental browser player have a separate website privacy policy.
Playlists and activity on your TV
TekPlayer uses the playlist addresses and provider login details you enter to load channels, guide data, and streams from your provider. The app can keep your playlist setup, settings, favorites, recent channels, and cached channel or guide data on the device so they are available when you return. The app may also store viewing statistics, sports preferences, and pick history on the device. If you use DVR, recordings are written to your selected storage location.
Connections to other services
Your playlist and guide providers receive the requests needed to deliver their services, which can include your IP address, requested channels or streams, and the provider credentials you entered. Features such as sports schedules, scores, odds, and programme artwork may contact third-party data services. Those services can receive your IP address and the information needed to fulfill the request, such as a game or programme identifier. Each provider handles that information under its own policies. TekPlayer is a player for sources you supply.
Optional testing and support
Some test builds may offer website account sign-in or settings sync. If you choose to connect an account in a build that offers it, the sign-in service processes your login and TekPlayer uses your account identifier to associate supported synced settings with you. See the website privacy policy for how the website handles accounts.
If you choose to share a diagnostic report or contact Support, TekPlayer receives what you send and uses it to investigate and respond. A diagnostic report can include app and device versions, playback settings, and performance measurements. Review any report before sharing it and leave out passwords and private stream URLs.
Retention and your choices
App data can remain on your device while you use TekPlayer. You can remove playlists in the app or clear TekPlayer’s app data in Android TV settings to remove local settings and history. Recordings saved separately may need to be deleted from their storage location. Clearing app data does not remove information held by your provider or a connected website account. Support information may be kept as needed to respond, investigate recurring issues, or meet legal obligations.
Contact and changes
Use the TekPlayer Support page for privacy questions or requests concerning app data you have shared with TekPlayer. Choose Privacy request.
Use the TekPlayer support form and select the relevant request type.
TekPlayer will update this notice when its app data practices change.
Effective November 10, 2026.